Job Fair Special Event Coming March 28th, 2022. Click here to RSVP

See All Jobs

a6346215-24d1-4341-a38b-da54cb2e09e6

Intake Community Supports Specialist (INTERNAL)

Ankeny, IA | Corporate | Customer Care - Intake | Full-Time

Summary

The Intake Community Supports Specialist manages a queue of incoming documents to create new clients, update existing clients, and send interdepartmental tasks as needed in the Customer Relationship Management (CRM) system. This role requires frequent use of Provider Portals and multiple internal databases and document retrieval systems. This Specialist operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes. This job requires the candidate to be located in Iowa.

Position Responsibilities may include, but not limited to

    • Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed
    • Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information
    • Access clinical documentation via portal for use in obtaining authorization for services.
    • Troubleshoot and resolve account issues as required
    • Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance
    • Assist other departments for Intake-related inquiries

Required Skills and Experience

    • Associate’s degree plus 1 year of data processing experience or 2 years’ data processing experience in a fast-paced medical or insurance environment
    • 2 years’ medical background and 1 year of data processing experience
    • Proficient with Microsoft Office Suite, Comfortability managing multiple screens/window and operation of computer equipment i.e. keyboard, mouse, webcam, docking station.
    • Strong analytical skills with high attention to detail and accuracy
    • Ability to work independently, think critically and use resources to guide work
    • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
    • Strong verbal, written, and interpersonal communication skills
    • Ability to prioritize, meet deadlines, and adjust as needed in a fast-paced environment
    • Ability to achieve high production and quality standards
    • Ability to work effectively in both a team and individual environment
    • Ability to work effectively remotely and in-office as needed
    • Sincerity and passion for helping people
    • Prior experience adhering to company policies and showing core values

Preferred Skills and Experience

    • Associate’s or Bachelor’s degree in related field
    • Medical Billing terminology
    • Experience working in medical data processing, coding, physician office, or other clinical/health information setting 

Physical Requirements

    • Repetitive motions that include the wrists, hands and/or fingers
    • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
    • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

Similar job opportunities

Intake Community Supports Specialist (INTERNAL)
The Intake Community Supports Specialist manages a queue of incoming documents to create new clients, update existing clients, and send interdepartmental tasks as needed in the Customer Relationship Management (CRM) system. This role requires frequent use of Provider Portals and multiple internal databases and document retrieval systems. This Specialist operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes. This job requires the candidate to be located in Iowa.
Corporate
Customer Care - Intake
Full-Time
Ankeny, IA
Apply now
1st shift Quality Assurance Technician (INTERNAL)
Quality Assurance Technicians create testing procedures to ensure that standards are being met. Quality Control Technicians perform regular inspection tests on equipment and materials to verify that everything is functioning properly and efficiently and that there are no safety hazards.
Fulfillment
Quality & Technical Services
Full-Time
Ankeny, IA
Apply now
Training and Development Specialist (INTERNAL)
The Training and Development Specialist position will create, organize, plan, and present various forms of orientation and skills for employees. Develop unique training programs to fulfill employees’ specific needs to maintain or improve job skills. Partner with key stakeholders to create and/or acquire training procedure manuals, guides, and course materials.  This position is specific to Intake training. It may be hybrid in the future, but will be onsite for an extended period of time during in-person training.
Corporate
Human Resources
Full-Time, In Office
Ankeny, IA
Apply now
Supervisor - Revenue Cycle Management (INTERNAL)
The Revenue Cycle Management Supervisor will supervise and lead a team of Billing Specialists and ensure that the goals and metrics set by the department are followed while still providing high quality work and customer service. The Medical Billing Supervisor will also serve as an expert on billing procedures and policies. Previous experience leading a small team is required.
Corporate
Billing
Full-Time, Hybrid
Ankeny, IA
Apply now
Audit Specialist - Revenue Cycle (INTERNAL)
The Billing Audit Specialist is responsible for the proactive oversight of claims quality assurance. This position will conduct monthly claims audits to ensure claims submitted are in compliance with state, federal, and all applicable healthcare billing regulations, as well as meet company best practices and policies. This position works closely with Revenue Cycle leadership and the Chief Compliance Officer. This position is remote, but the candidate must be located in Iowa.
Corporate
Billing
Full-Time, Remote
Ankeny, IA
Apply now
Payroll Processor (INTERNAL)
We are seeking a detail-driven Payroll Processor with 2–4 years of hands-on payroll processing experience to manage end-to-end payroll execution. This role is ideal for a payroll professional who has owned payroll cycles in ADP, Workday, or UKG and thrives in a deadline-driven environment.
Corporate
Human Resources
Full-Time, In Office
Ankeny, IA
Apply now

All rights reserved. © Untitled Inc

EEO Statement: Mom’s Meals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equity and Diversity Statement: At Mom’s Meals, we recognize our team members possess a wealth of experience and talent beyond the technical requirements of a job. Our employees are amazing people who come from a wide variety of backgrounds—it’s what sets us apart and makes us stronger as a company. Diversity of experience and skills combined with passion and desire to help others is essential in our success. That is why we encourage team members from all backgrounds to apply to our open positions. Please contact us if you have questions or require accommodations during the interview process.

Copyright notice