Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. We are a mission driven company that invites you to be a part of our family.   Work hours are M-F 9am-6pm, with the potential of overtime starting at 7am.     Last updated: 10/5/26

The Process Specialist is responsible for optimizing the Carelink business processes to improve efficiency, quality, and performance. This role involves working closely with cross-functional teams to identify areas for improvement, implement best practices, and ensure compliance with internal and external standards. This is a remote opportunity; candidates must live in Iowa.

This Fulfillment Associate - Shipping is responsible for handling orders from packing to loading on truck to accurately ship orders on a timely basis through the Company’s shipping systems using UPS and Fed-Ex. Safely and accurately loads finished pallets into storage or onto trucks using pallet jack or forklift. Carefully listens and responds to written both written and verbal instructions and orders and works with other employees in a positive and efficient manner.   Last Updated: 10/5/26

The Director of Shared Services for Call Centers will oversee and optimize centralized support functions across ourCustomer Care and Intake operations. This role is responsible for advancing operational excellence, standardization, technology enablement, quality performance, and scalable processes that improveefficiency and the customer experience. The ideal candidate will lead teams and cross-functional initiatives across quality assurance, technology enablement, support, reporting/analytics, automation, AI-enabled improvements, and deployment readiness.   

The Quality Assurance and Food Safety Supervisor assists in overseeing Quality and Food Safety Programs (HACCP-Meat, Poultry, Seafood, Vegetables; Labeling; GMPs; Internal Auditing, etc.), including implementation, staff training and documentation.   This position will work Monday thru Thursday, mostly day hours (4:00am - 3:00pm) but must be flexible to work later hours as needed.   At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.

The Quality Assurance and Food Safety Supervisor assists in overseeing Quality and Food Safety Programs (HACCP-Meat, Poultry, Seafood, Vegetables; Labeling; GMPs; Internal Auditing, etc.), including implementation, staff training and documentation.   This position will work weekends, Friday thru Sunday, mostly day hours (3:00am - 5:00pm) but must be flexible to work later hours as needed.   At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.