The Director of Shared Services for Call Centers will oversee and optimize centralized support functions across ourCustomer Care and Intake operations. This role is responsible for advancing operational excellence, standardization, technology enablement, quality performance, and scalable processes that improveefficiency and the customer experience. The ideal candidate will lead teams and cross-functional initiatives across quality assurance, technology enablement, support, reporting/analytics, automation, AI-enabled improvements, and deployment readiness.  Salary Range: $137,520-171,900   Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation.   Benefits Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.   Benefits include: -PTO, holiday pay and holiday of choice -401(k) match -Life insurance -Short-term disability -Health, dental and vision insurance -Maternity/paternity leave -Health savings account (HSA) -Flex spending accounts (FSA) – health and dependent

The Quality Assurance and Food Safety Supervisor assists in overseeing Quality and Food Safety Programs (HACCP-Meat, Poultry, Seafood, Vegetables; Labeling; GMPs; Internal Auditing, etc.), including implementation, staff training and documentation.   This position will work Monday thru Thursday, mostly day hours (4:00am - 3:00pm) but must be flexible to work later hours as needed.   At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.

The Quality Assurance and Food Safety Supervisor assists in overseeing Quality and Food Safety Programs (HACCP-Meat, Poultry, Seafood, Vegetables; Labeling; GMPs; Internal Auditing, etc.), including implementation, staff training and documentation.   This position will work weekends, Friday thru Sunday, mostly day hours (3:00am - 5:00pm) but must be flexible to work later hours as needed.   At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.

The Director of Healthcare Partnerships will build and foster relationships with strategic accounts that may have a regional/national presence and/or may have multiple lines of business with Mom’s Meals, including Long-term Care (Long-term Services and Supports), Post-discharge and/or Chronic Care meals programs. Director of Healthcare Partnership leads a team of regional field-based Managers of Healthcare Partnerships. This position reports to the Vice President of Healthcare Partnerships.   The ideal candidate will be passionate about nutrition and have a relationship-oriented approach to account management, ensuring Mom’s Meals is recognized as the industry leader in quality, customer service, and nutritional support and is valued as an extension of each healthcare organization in caring for its members.   This position will oversee Territory Managers in the Central region so living near a major airport is essential.   Salary Range: $136,000.00 - $160,000 plus 30% bonus target   Benefits include: PTO, holiday pay and holiday of choice 401(k) match Life insurance Short-term disability Health, dental and vision insurance Maternity/paternity leave Health savings account (HSA) Flex spending accounts (FSA) – health and dependent

The 3rd Shift Inventory & Warehouse Supervisor oversees inbound & outbound operations and leads key aspects of our inventory integrity initiatives. This position reports to the Director – Supply Chain and is responsible for all warehouse & inventory employees and operations for an 8-hour shift. This is a hands-on position, and the expectation is that 30% of the work week will be on a forklift.  This position has a base salary plus 10% monthly bonus target.   Hours: 8:00pm - 4:00am   Last Updated: 10/1/2026

Sanitation Associates will have a focus area of either the Kitchen department, Plate and Pack room, Compactor room or Warehouse/general areas of the building; may also help or provide backup for any of these areas. Associates must become familiar with and follow internal Sanitation Standard Operating Procedures (SSOP) and ensure FDA and USDA guidelines regarding allergens and food contact surfaces are maintained.   Last Updated: 10/1/26