Job Fair Special Event Coming March 28th, 2022. Click here to RSVP

fe154f2c-0906-4002-97e0-e69b120d9a02

1st Shift Fulfillment Lead (INTERNAL)

Ankeny, IA | Fulfillment | Fulfillment | Full-Time, 1st Shift

Summary

Lead Fulfillment Associates focus on customer experience, quality, safety, and productivity of their fellow Fulfillment Associates. Lead Fulfillment Associates are responsible for performing production duties (pick, pack, replenish, ship) and assisting Area Managers with the daily management of the department.

Position responsibilities may include, but not limited to

    • Assist with daily operations through support of production team, ensuring delays and issues are reduced or eliminated
    • Drive productivity improvements (LEAN Initiatives)
    • Communicate goals and objectives to the production team, ensuring alignment of the team to company goals
    • Assist with standard work adherence throughout the production team through daily audits
    • Coordinate with Inventory/Warehouse team to ensure all materials needs are met, eliminating line slow down related to materials
    • Partner with our Food Safety team to ensure we are meeting FDA, USDA and General Manufacturing Practice requirements
    • Assist with production team quality improvement efforts
    • Support all Safety Team efforts to continuously improve practices and facilities
    • Make decisions on scheduling needs for the department
    • Make recommendations on performance-based merit increases

Required skills and experience

    • High School diploma or equivalent required
    • 2+ years fulfillment or production experience
    • Must be willing and able to work overtime as required
    • Strong problem solving and analytical skills

Preferred skills and experience

    • Strong problem and analytical skills
    • Bilingual (English / Spanish) a plus
    • Excellent verbal and written communication skills
    • Ability to manage multiple priorities, demonstrated flexibility and ability to adapt and implement change in a timely and effective manner
    • Organized and detail-oriented with problem-solving skills

Physical requirements

    • Regularly required to use hands to handle, feel or operate objects, tools, or controls and reach with hands and arms
    • Frequently is required to stand, talk, and listen
    • Occasionally required to walk, stoop, kneel or crouch
    • Occasionally lift and/or move up to 50 pounds
    • Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
    • Able to perform repetitive movements
    • Able to work in variable temperatures (cold/hot)

Our team members enjoy

    • New starting hourly wages
    • Free breakfast & lunch
    • Weekly pay structure
    • No uniforms, casual dress
    • Eligible for referral bonuses starting day 1
    • PTO accrual from day 1
    • Employee discounts on major brands
    • Employer-funded holiday savings account
    • 401k & full benefits package
Company Overview
 
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
EEO
 
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

Similar job opportunities

Lead Fulfillment Associates focus on customer experience, quality, safety, and productivity of their fellow Fulfillment Associates. Lead Fulfillment Associates are responsible for performing production duties (pick, pack, replenish, ship) and assisting Area Managers with the daily management of the department.
Fulfillment
Fulfillment
Full-Time, 1st Shift
Ankeny, IA
The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services. The CSM serves as a trusted advisor and primary point of contact for assigned customers throughout the customer lifecycle.   This role requires strong communication skills, strategic thinking, problem-solving abilities, and a customer-first mindset.   Benefits Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.   Benefits include: -PTO, holiday pay and holiday of choice -401(k) match -Life insurance -Short-term disability -Health, dental and vision insurance -Maternity/paternity leave -Health savings account (HSA) -Flex spending accounts (FSA) – health and dependent
Corporate
Customer Care - Sales Support
Full-Time, Hybrid
Ankeny, IA
Provide non-clinical operational support to the Nutrition Counseling team to improve workflow efficiency, reduce administrative burden for Registered Dietitians, and support timely coordination of client-related needs. This role serves as a central point of support for task and case coordination, issue resolution, outreach support, and cross-functional follow-up. The Operations Coordinator also helps strengthen standardized workflows, support operational changes, and identify process improvement opportunities that enhance team productivity.    Hourly Wage: $17.25-23.32/hour   Benefits Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.   Benefits include: -PTO, holiday pay and holiday of choice -401(k) match -Life insurance -Short-term disability -Health, dental and vision insurance -Maternity/paternity leave -Health savings account (HSA) -Flex spending accounts (FSA) – health and dependent
Corporate
Sales & Marketing
Full-Time, Remote
Ankeny, IA