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Billing Lead

Ankeny, IA | Corporate | Billing | Full-Time, Hybrid

Summary

The Revenue Cycle Lead supports their team across a variety of day to day functions including but not limited to submitted monthly/weekly claims, researching denials, reviewing claims for quality assurance, and reporting for the Revenue Cycle department. This position also plays a role in the development and training of current team members.  

Position Responsibilities may include, but not limited to

    • Submit accounts receivable claims and/or invoices for weekly and monthly billing of assigned agencies
    • Reconciliation of assigned state or local agencies
    • Lead and assist in developing/training new employees 
    • Assist with the transition of team members from initial training to the specific tasks they are assigned
    • First point of contact for team member questions and will escalate to supervisor as needed
    • Generate billing reports of assigned agencies
    • Research and resubmit of denied billings to assigned agencies
    • Review quality assurance of referrals or updated clients from assigned state or local agencies
    • Making outbound & inbound calls, emails to assigned state or local agencies with the purpose of securing correct information regarding new referrals, updated clients, and billings

Required Skills and Experience

    • High school diploma or GED
    • 2+ years of work-related experience in healthcare related field, healthcare billing, professional claims, patient registration, and/or patient access
    • Exhibits professionalism and demonstrates company Core Values of Teamwork; Relentlessly Dependable; Appreciation and Respect; Innovation and Constant Improvement; and Nourishing our Customers
    • Demonstrated success in healthcare accounts receivable experience
    • Strong oral and written communication skills
    • Intermediate level skills with Microsoft Outlook (Word and Excel)
    • Excellent customer service skills
    • Ability to multi-task, set priorities, and pays close attention to detail
    • Strong ability to work with team members across multiple departments

Preferred Skills and Experience

    • Previous experience with electronic claims, electronic 835/837 claim and remit files, Zirmed, and/or secure payer web portals
    • AAHAM certification
    • Prefer AA or BA or current pursuit of AA or BA degree in healthcare administration, medical administrative assistance, or healthcare finance
    • Previous experience training team members in Healthcare Revenue Cycle billing, rejection claims, denials, and appeals

Physical Requirements

    • Repetitive motions that include the wrists, hands and/or fingers
    • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
    • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Company Overview
 
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
EEO
 
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

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EEO Statement: Mom’s Meals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equity and Diversity Statement: At Mom’s Meals, we recognize our team members possess a wealth of experience and talent beyond the technical requirements of a job. Our employees are amazing people who come from a wide variety of backgrounds—it’s what sets us apart and makes us stronger as a company. Diversity of experience and skills combined with passion and desire to help others is essential in our success. That is why we encourage team members from all backgrounds to apply to our open positions. Please contact us if you have questions or require accommodations during the interview process.

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