Job Fair Special Event Coming March 28th, 2022. Click here to RSVP

990911ea-4de4-402a-a368-d8e3b9323e51

1st shift Quality Assurance Technician

Ankeny, IA | Fulfillment | Quality & Technical Services | Full-Time

Summary

Quality Assurance Technicians create testing procedures to ensure that standards are being met. Quality Control Technicians perform regular inspection tests on equipment and materials to verify that everything is functioning properly and efficiently and that there are no safety hazards.

Position Responsibilities may include, but not limited to

    • Perform and document cooler audits
    • Perform and document inbound receiving and outbound shipping inspections
    • Perform gel pack audits. Assure that target weights are met, and they have the proper seals
    • Monitor compliance to sanitation and GMP requirements for all team members
    • Monitor and document room temperatures throughout the facility as assigned by management
    • Monitor and document temperatures of meals
    • Responsible for general cleaning tasks as needed and assigned by the Quality & Food Safety Manager
    • Ability to accurately complete all required documentation
    • Has the authority to stop the line from running if the process is causing a food safety concern
    • Maintain general housekeeping and cleanliness of facility
    • Other miscellaneous duties as requested by the Quality Assurance Manager

Required Skills and Experience

    • High school diploma or GED equivalent
    • Must be at least 18 years of age
    • Previous experience in food manufacturing
    • Must be self-motivated and driven to succeed
    • Must be able to read, write and speak English
    • Basic computer skills are required, proficiency in Microsoft Office 

Preferred Skills and Experience

    • Food Safety and/or Quality Assurance experience
    • Bilingual in Spanish

Physical Requirements

    • Regularly required to use hands to feel, grab, or operate objects, tools, and controls while reaching with hands and arms
    • Frequently required to stand, communicate, and listen
    • Occasionally required to walk, stoop, kneel or crouch
    • Occasionally lift and/or move up to 50 pounds
    • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
    • Able to perform repetitive movements
    • Able to work in variable temperatures (cold/hot)
Company Overview
 
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
EEO
 
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

Similar job opportunities

Quality Assurance Technicians create testing procedures to ensure that standards are being met. Quality Control Technicians perform regular inspection tests on equipment and materials to verify that everything is functioning properly and efficiently and that there are no safety hazards.
Fulfillment
Quality & Technical Services
Full-Time
Ankeny, IA
The Director of Shared Services for Call Centers will oversee and optimize centralized support functions across our Customer Care and Intake operations. This role is responsible for advancing operational excellence, standardization, technology enablement, quality performance, and scalable processes that improve efficiency and the customer experience. The ideal candidate will lead teams and cross-functional initiatives across quality assurance, technology enablement, support, reporting/analytics, automation, AI-enabled improvements, and deployment readiness.   
Corporate
Customer Care
Full-Time, Remote
Ankeny, IA
The Intake Manager is responsible for managing a team of Intake Specialists and Supervisors handling incoming authorizations from Area Agencies on Aging, Managed Care Organizations, and Health Plans for home delivered meals. The Intake Manager is also responsible for leading a Call Center dedicated to ILOS, 1115, and PD/CC clientele. This role is highly collaborative, requiring a strong history of leading cross-functional teams or projects. Extensive experience creating efficiencies and process iteration are keys to success in this role.   Interested candidates must be local to the Des Moines, IA area (within 1-1.5 hours) and able to work successfully both remotely and in-office.     
Corporate
Customer Care - Intake
Full-Time
Ankeny, IA
The Intake Director provides strategic leadership and oversight of all intake operations supporting members and participants served through commercial insurance plans, Medicare Advantage, state Medicaid programs, Managed Medicaid organizations, and Older Americans Act (OAA) nutrition programs. This role is responsible for ensuring the efficient, accurate, and compliant management of referrals, eligibility verification, service authorizations, enrollment processes, and related intake activities. The Intake Director collaborates closely with referral sources, payers, care managers, providers, and internal departments to facilitate seamless service access, optimize operational performance, and maintain regulatory compliance while delivering high-quality member experience. The Intake Director develops and manages intake workflows, performance metrics, quality standards, and staff development initiatives to ensure exceptional customer service and operational efficiency while supporting organizational growth and contractual compliance.
Corporate
Customer Care - Intake
Full-Time, Hybrid
Ankeny, IA