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Fulfillment Senior Lead

North Jackson, OH | Fulfillment | Fulfillment | Full-Time

Summary

Lead the Fulfillment team’s focus on productivity, quality, safety, and on-time shipping. They are responsible for performing production duties (pick, pack, replenish, ship) and assisting Supervisors with the daily management of the department.   There is no primary shift for this role. You must be flexible to cover other shifts as needed.

Position responsibilities may include, but not limited to

    • Lead the team to hit production goals and avoid shipping delays
    • Drive productivity improvements (LEAN Initiatives)
    • Communicate goals and objectives to the production team, ensuring alignment of the team to company goals
    • Partner with our Food Safety team to ensure we are meeting FDA, USDA and General Manufacturing Practice requirements
    • Assist with production team quality improvement efforts
    • Support all Safety Team efforts to continuously improve practices and facilities
    • Make decisions on scheduling needs for the department
    • Make recommendations on performance-based merit increases
    • Lead, coach, and train employees on best practices
    • Communicate critical operational impacts to the leadership team
    • Communicate regularly with business partners (e.g., IT, QA, Logistics, Customer Care)
    • Train new Fulfillment Leads
    • Responsible for leading the department in the absence of supervisor(s)

Required Skills and Experience

    • High School diploma or GED
    • 2+ years of leadership experience
    • Strong problem solving and analytical skills

Preferred Skills and Experience

    • Bilingual (English/Spanish)
    • Excellent verbal and written communication skills
    • Ability to manage multiple priorities, demonstrated flexibility and ability to adapt and implement change in a timely and effective manner
    • Organized and detail-oriented

Physical Requirements

    • Regularly required to use hands to handle, feel or operate objects, tools, or controls and reach with hands and arms
    • Frequently required to stand, walk, stoop, and kneel
    • Perform repetitive tasks in a fast-paced environment
    • Occasionally lift and/or move up to 50 pounds
    • Able to work in cold temperatures

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