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1st Shift Training Lead (INTERNAL)

Ankeny, IA | Fulfillment | Fulfillment | Full-Time, 1st Shift

Summary

The Training Shift Lead mentors, coaches and guides fulfillment team members. The Training Shift Lead is a resource to provide team members with support promoting training and development throughout the Mom’s Meals fulfillment program.

Responsibilities include, but not limited to

  • Provide on-the-job training to team members
  • Equip team members with working knowledge of GMPs among other policies and procedures
  • Support on-going team member professional development
  • Assess team member training comprehension and skill development
  • Initiate and sustain trusting professional relationships with team members and fulfillment leadership
  • Coach employees on Mom’s Meals fulfillment Best Practices
  • Maintain accurate and up to date documentation on training initiatives with team members
  • Assist Training and Development Specialist design, implement and evaluate training programs, initiatives, and projects
  • Assist Training and Development Specialist facilitate training and orientation with fulfillment team members

Required skills and experience

  • 2 years of experience working in various roles throughout a Mom’s Meals Fulfillment Center
  • Possess a comprehensive understanding of fulfillment positions, fulfillment operations, and fulfillment leadership expectations
  • Experience coaching and mentoring fulfillment team members
  • Demonstrated effective and persuasive communication skills
  • Strong written and verbal communicative skills

Physical requirements

  • Regularly required to use hands to handle, feel or operate objects, tools, or controls and reach with hands and arms
  • Frequently is required to stand, talk, and listen
  • Occasionally required to walk, stoop, kneel or crouch
  • Occasionally lift and/or move up to 50 pounds
  • Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
  • Able to perform repetitive movements
  • Able to work in variable temperatures (cold/hot)
Company Overview

Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.


EEO

Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

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EEO Statement: Mom’s Meals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equity and Diversity Statement: At Mom’s Meals, we recognize our team members possess a wealth of experience and talent beyond the technical requirements of a job. Our employees are amazing people who come from a wide variety of backgrounds—it’s what sets us apart and makes us stronger as a company. Diversity of experience and skills combined with passion and desire to help others is essential in our success. That is why we encourage team members from all backgrounds to apply to our open positions. Please contact us if you have questions or require accommodations during the interview process.

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